Shipping policy

SHIPPING & DELIVERY POLICY

This Shipping & Delivery Policy is part of our Terms of Service ("Terms") and should be read alongside our main Terms: [https://www.aurorra.com/policies/terms-of-service](https://www.aurorra.com/policies/terms-of-service).

Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy applies to any order you place with us.

WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

Free Shipping

FedEx 2Day

Shipping Fees

The team has recently enabled paid shipping options in addition to the free 2-day shipping option available in the U.S. only. 

If you select a shipping option, we will follow up after you have placed the order with any additional shipping information. All times and dates for delivery of the products are estimates only.

DO YOU DELIVER INTERNATIONALLY?

The team is actively working on making international shipping available.

ARE THERE OTHER SHIPPING RESTRICTIONS?

The main shipping provider is FedEx (subject to provider's restrictions) + other options subject to change without notice. If you have questions, reach out via email hello@aurorra.com. 

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://www.aurorra.com/policies/refund-policy

ADDITIONAL INFORMATION

Any orders placed after 1:00 PM PST will not ship until the next business day.

Also, please be aware that we ship products as fast as possible during business hours, but the shipping times posted do not include processing time as we prepare your order for shipment.

HOLIDAYS

Our team values rest and quality time, so on the following holidays, we pause packing and shipping to enjoy a break. Orders will resume processing the next business day after each holiday.

2025 HOLIDAY SCHEDULE

• January, 1
• January, 20
• February, 17
• April, 20
• May, 26
• June, 19
• July, 4
• September, 1
• November, 11
• November, 27
• November, 28
• December, 24
• December, 25
• December, 26

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:  
hello@aurorra.com